Problem found with refunding credits on failed submissions

We have discovered a problem today where some failed submissions were not properly refunding the credits spent. On the job details screen it correctly shows the credit cost as 0 but did not actually apply the refund to the credit balance. The issue has already been fixed but we now need to retroactively apply the missing refunds to affected jobs / members.

At this stage we’re not sure how many jobs are affected but we’re going to check all credit submissions made since the system was introduced on 8th Feb so we’re currently developing a script to do that. I’ll post again when the retroactive refunds have been applied.

I can only apologise for the bug – it’s a nasty one, but at least it’s been found and fixed whilst we’re still giving these credits away free!

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